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CRM 2011 Unable to Update Existing Records Using The Import Data Tool
January 31
We ran into an issue today with trying to update existing records for a custom entity using the Import Data tool: ‘The records were not updated because the record type was not found in Microsoft Dynamics CRM.’ We had a custom entity named Territory – but there was also an out-of-the-box entity named Territory. Perhaps [...]
SharePoint 2010 Minor Annoyances Pt. 1
January 30
I often find myself navigating within SharePoint directly on the server. Having blessed with installing the farm and playing around with the admin powers of configuration directly on the server, I often find myself running into a few common problems: Issue: You are unable to open a document folder using the windows explorer feature. Error: [...]
CRM 2011 Inbound Tracking Not Working
January 13
A newly deployed CRM 2011 environment with a major issue: incoming tracking is not working for all users. An e-mail would only be tracked if a user manually clicked on ‘Track in CRM,’ regardless of the source address, and affects all inbound e-mails. Let’s look at the machine configurations we looked at: - CRM for [...]
When CRM 2011 Custom Reports don’t work
December 28
If your users can run OOTB (out of the box) CRM 2011 reports, but all custom reports (built using the CRM Report Wizard or designed in BIDS) fail with the rsProcessingAborted error (as shown below), then the solution may be relatively simple. The solution, in most cases, is to add a SPN (Service Principal Name) [...]
Addressing Privilege Errors in CRM 2011
December 14
With CRM 2011 it’s easier than ever for administrators to identify and resolve user permission errors, and to finely-tune the additional privileges that need to be given to users. When a user tries to do something and the CRM balks at the operation based on their privileges, the user will see this dialog: As an [...]







