Salentica's implementations begin with a Needs Analysis to gather and confirm client requirements and document the implementation approach, timing, resources and budget.
Once the software implementation begins, Salentica's team of Microsoft Dynamics CRM Certified Professionals work to ensure that timelines are adhered to and budgets are controlled. Regular project reporting by the Salentica project manager provides the client with a regular status of the project's progress and any issues that may affect the project's success.
Salentica delivers implementation services that are flexible and scalable to meet any client needs. Salentica's implementation approach is founded upon:
Implementing the Microsoft Dynamics CRM and SharePoint along with Salentica's modules in a phased approach to minimize risk and maximize quick wins
Configuration of the CRM and SharePoint to meet the specific client's needs
Building workflows - both simple and complex
Migrating data from disparate systems in to both the CRM and Sharepoint, including moving existing documents from your network into a folder structure within SharePoint
Integrating the CRM and Sharepoint with other systems including portfolio systens, sales and asset data repositories and more
Leveraging deep industry-specific expertise
Test Plan development and Quality Assurance testing
Resolving complex data integration issues to unlock the knowledge buried deep inside silo systems