Salentica's technical services build upon our deep knowledge of the MS Dynamics CRM and SharePoint applications including extensive experience with troubleshooting difficult implementations.

Once the software implementation begins, Salentica's team of Microsoft Dynamics CRM Certified Professionals work to ensure that timelines are adhered to and budgets are controlled. Regular project reporting by the Salentica project manager provides the client with a regular status of the project's progress and any issues that may affect the project's success.

Salentica delivers implementation services that are flexible and scalable to meet any client needs. Salentica's implementation approach is founded upon:

• Installation and troubleshooting the CRM for Outlook installations

• Infrastructure reviews

• Best practices and guidelines on hardware and software recommendations

• Review of client hardware purchases

• Installations and configuration of the CRM and SharePoint server software and hardware

• Backup and Recovery procedures

• Assistance and planning for Backup and Disaster Recovery, along with assisting clients to build their DRP and Virtual server environments